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Mac - Purchasing and Authorizing Synful Orchestra

 

FREE TRIALS: If you have installed the free trial version of Synful Orchestra and have not purchased a license then it will run for 15 days. You DO NOT NEED TO AUTHORIZE -- just install and run.

 

NEW CUSTOMERS: The free version is identical with the full version and you DO NOT need to download again just follow the instructions below to authorize. You MUST ACTIVATE THE SOFTWARE or it will stop running after 15 days.

 

CURRENT CUSTOMERS: If you are an existing customer and have just downloaded an update to Synful Orchestra you do not need to reauthorize. You only need to authorize if you are installing on a new machine or have reformatted your hard disk or made other major hardware changes.

  1. If you have not already downloaded and installed Synful Orchestra on your machine then see Installing Synful Orchestra for MAC OSX .

  2. If you have not already done so, you can purchase a Synful Orchestra Activation Code by going to Purchase Synful Orchestra. Follow the directions to finalize your purchase. After a few hours you will receive a confirmation letter by email including a Synful Orchestra Activation Code.

  3. Go to the /Applications/Synful/Synful Orchestra/ folder on your hard disk.

  4. Double click on SynfulOrchestraAuthorizer.

  5. On the pop up dialog click the "Authorize" or "Renew" button.

  6. Click on the Copy Challenge button. This copies the challenge code in the "Challenge Box" to the clipboard.

  7. Prepare an email message to sales@synful.com with the subject "Authorize Synful Orchestra for Mac".

  8. In the text of this message paste the challenge code you copied in step 6. Make sure the entire challenge code is there.

  9. Also paste the Activation Code you received in your order confirmation letter into the text of the message.

  10. Send the message.

  11. Within 24 hours you will receive a response email from Synful. This response email will contain a response code similar to the challenge code you sent earlier only longer. Again go to the /Applications/Synful/Synful Orchestra/ folder and double click on SynfulOrchestraAuthorizer. Copy the response code from the response message by selecting it and typing command-C. (This means holding down the Apple button and typing C).

  12. Paste the response code into the response box in the SynfulOrchestraAuthorizer by clicking in the response box and typing command-V. You should see the entire response code there.

  13. Click the Next button. You should see a message saying "Authorized this system with a valid response". You have successfully authorized Synful Orchestra. Click the Finish button. You are DONE! You should now be able to run Synful Orchestra permanently on your machine.

  14. If you do not see the success message or if you run Synful Orchestra and are told it is not authorized then go back and review this procedure from step 1. If you continue to have problems, contact support@synful.com

  15. If you are authorizing Synful Orchestra on a machine that does not have your email program, then after step 11 you can paste the challenge code into a simple text file and copy that file to your email machine. In the other direction copy the response code to a text file on your email machine and copy that file to your install machine. Open the text file and copy the response code into the SynfulOrchestraAuthorizer.

Authorizing Multiple Machines. Upgrading Machines

You can authorize Synful Orchestra on more than one personal machine. For example, a desktop and a laptop or a PC and a MAC. The Synful Orchestra license is considered to be for one person. However, we will support as many machines as you have within reason. 2-3 is normal, 10 is way too many! Do not share your Activation Code with friends or colleagues. It identifies you as the only person who can receive authorizations for your personal Synful Orchestra License.  Certain kinds of hardware upgrades and sometimes reformatting of the hard disk will require a re-authorization. Simple follow the steps described in the previous section to re-authorize.

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